Last updated: 9/23/2026
We're committed to customer satisfaction. Our refund policy is straightforward and fair.
Our products are licensed to businesses under a written agreement. That agreement sets the term, the notice period and what happens if either side ends it early — including any refund. There is nothing to buy on this website, so nothing is charged without a signed agreement first.
If something is not working as agreed, tell us before you think about a refund. Most of what people want is the thing fixed.
To request a refund, email teamzunoki@zunoki.com with your account details and reason for the request.
We'll review your request and process approved refunds within 1-2 weeks.
For enterprise contracts, contact sales@zunoki.com.